Privacy Policy - SalesCal

Introduction

Welcome to SalesCal.

SalesCal, referred to in this Privacy Policy as “us,” “we,” or “our,” operates https://salescal.ai, referred to as the “Service.”

This Privacy Policy governs your visit to the Service and explains how we collect, protect, use, and disclose information resulting from your use of our Service.

We use the data you provide to deliver and improve our Service. By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions.

Our Terms and Conditions, referred to as “Terms,” govern all use of our Service. Together with this Privacy Policy, they form your agreement with us.

Definitions

Service: Refers to the website https://salescal.ai, operated by SalesCal.
Personal Data: Refers to any information relating to an identified or identifiable living individual. This includes data we already possess or may obtain in the future.
Cookies: Small files stored on your computer or mobile device.
Data Controller: The natural or legal person who determines the purposes and methods of processing Personal Data. For this Privacy Policy, SalesCal is the Data Controller of your data.
Data Processors: Also referred to as Service Providers. These are natural or legal persons who process data on behalf of the Data Controller. We may use various Service Providers to process your data more efficiently.
Data Subject: Any living individual who is the subject of Personal Data.
The User: The individual using our Service. The User is equivalent to the Data Subject.

Information Collection and Use

To improve our Service, we collect different types of information for various purposes.

Personal Data

While using our Service, we may collect personally identifiable information, referred to as “Personal Data,” to contact or identify you.

This may include:

Email address
Name
Phone number

Specifically, when you enter your email address or phone number into an input field on our Service, we may capture it immediately.

We may use this Personal Data to send newsletters, marketing materials, or other communications.

You can opt out of receiving these communications by emailing: hello@salescal.ai.

How We Collect Personal Information

We collect information you provide when you:

Visit our website or use our Service
Register for an account or membership
Communicate with us through form interactions
Enter your email address or phone number in our scheduler forms

We may also obtain information from:

Business customers implementing our Service
Data analytics, marketing, advertising, or fraud prevention providers
Vendors offering security, onboarding, or other services

Legitimate Interest in Capturing Contact Information

In certain cases, we store information such as your email address or phone number when you enter it into a form field and move away from that field without completing submission.

This means your data is saved only after you finish interacting with the input field. It is not saved during typing or in real time.

We process this limited information under our legitimate interest to:

Ensure scheduling continuity
Reduce data loss
Improve the user experience

This information is securely stored and used only to continue or complete the intended interaction.

You may request deletion of any saved information at any time by contacting us through the channels provided in this Privacy Policy.

Usage Data

We may collect Usage Data, which is automatically generated by your use of our Service or from our infrastructure.

Usage Data may include:

Your computer’s IP address
Browser type
Browser version
Pages visited on our Service
Time and date of your visit
Time spent on each page
Unique device identifiers
Other diagnostic data

If you access our Service through a mobile device, Usage Data may also include:

The type of mobile device you use
Your mobile device’s unique ID
Your mobile device’s IP address
Your mobile operating system
The type of mobile internet browser you use
Unique device identifiers
Other diagnostic data

Tracking Cookies Data

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information.

Cookies are small files with a unique identifier sent to your browser from a website and stored on your device.

We may also use other tracking technologies, including:

Beacons
Tags
Scripts

These technologies help us collect and analyse information and improve our Service.

You can choose to disable cookies or receive notifications when cookies are being sent through your browser settings.

However, some parts of our Service may not function properly if cookies are disabled.

Examples of Cookies We Use

Session Cookies: Used to operate our Service.
Preference Cookies: Used to remember your preferences and settings.
Security Cookies: Used for security purposes.
Advertising Cookies: Used to provide advertisements that may be relevant to your interests.

Use of Data

SalesCal uses collected data for the following purposes:

To provide and maintain our Service
To notify you about changes to our Service
To enable participation in interactive features of our Service when you choose to do so
To provide customer support
To analyse and gather information that helps us improve our Service
To monitor usage of our Service
To detect, prevent, and address technical issues
To fulfil any other purpose for which you provided the data
To carry out our obligations and enforce our rights under contracts between you and us, including billing and collection
To provide notices related to your account and/or subscription, including expiration and renewal notices and email instructions
To provide news, special offers, and general information about goods, services, and events similar to those you have purchased or enquired about, unless you have opted out
To use the data in any other way described when you provided the information
To use the data for any other purpose with your consent

Retention and Transfer of Data

We will keep your Personal Data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

We will retain and use your Personal Data only as required to:

Comply with our legal obligations
Resolve disputes
Enforce our legal agreements and policies

We may retain Usage Data for internal analysis purposes.

Usage Data is generally retained for a shorter period, except where:

It is necessary to improve the functionality of our Service
It is necessary to strengthen the security of our Service
We are legally required to retain it for a longer period

Your information, including Personal Data, may be transferred to and stored on computers located outside your state, province, country, or other governmental jurisdiction.

The data protection laws in these locations may differ from those in your jurisdiction.

If you are located outside the United States and provide us with information, please be aware that we will transfer and process the data, including Personal Data, in the United States.

By consenting to this Privacy Policy and submitting your information, you agree to this transfer.

SalesCal will take all reasonable steps necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

We will not transfer your Personal Data to any organisation or country unless adequate controls are in place, including controls relating to the security of your data and other personal information.

Disclosure of Data

We may disclose the personal information we collect or that you provide in the circumstances described below.

Disclosure for Law Enforcement

In certain circumstances, we may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities.

Business Transaction

If SalesCal is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

Other Cases

We may also disclose your information:

To our subsidiaries and affiliates
To contractors, service providers, and other third parties we use to support our business
To fulfil the purpose for which you provide it
To include your company’s logo on our website
For any other purpose disclosed by us when you provide the information
With your consent in any other cases
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others

Data Security

We value the security of your data.

However, no method of transmission over the internet or method of electronic storage is completely secure.

We make every effort to use commercially acceptable methods to protect your Personal Data, but we cannot guarantee its absolute security.

Data Protection Rights

If you are a resident of the European Union (EU) or European Economic Area (EEA), you are entitled to data protection rights under the General Data Protection Regulation (GDPR).

We take reasonable steps to allow you to:

Correct your personal data
Amend your personal data
Delete your personal data
Limit the use of your personal data

If you wish to know what Personal Data we hold about you or request its removal, please email us at: hello@salescal.ai.

In certain circumstances, you have the following data protection rights:

Right to access, update, or delete the information we have on you
Right of rectification: You have the right to have your information corrected if it is inaccurate or incomplete.
Right to object: You have the right to object to our processing of your Personal Data.
Right of restriction: You have the right to request that we restrict the processing of your Personal Data.
Right to data portability: You have the right to receive a copy of your Personal Data in a structured, machine-readable, and commonly used format.
Right to withdraw consent: You have the right to withdraw your consent at any time where we rely on your consent to process your Personal Data.

Please note that we may require verification of your identity before responding to such requests.

Some necessary data may be required to provide our Service.

California Privacy Rights

If you are a California resident, you have the right to learn about the data we collect about you, ask us to delete your data, and prevent us from selling or sharing your data under the California Consumer Privacy Act (CCPA).

You may request:

The personal information we have about you
Deletion of your personal information
That we stop selling your personal information

You can exercise your California data protection rights by sending your request to us.

We will not discriminate against you for exercising your rights.

Service Providers

We may use third-party companies and individuals as Service Providers to:

Facilitate our Service
Perform Service-related tasks on our behalf
Analyse how our Service is used

These third-party Service Providers only have access to your Personal Data to perform their duties.

They are required not to disclose or use it for any other purpose.

Calendar API Usage

We use calendar APIs, including Google Calendar API and Microsoft Calendar API, solely to manage scheduling and calendar events for our users and individuals who book appointments through our Service.

Information accessed through these calendar APIs is used strictly for scheduling functionality.

We do not store or use calendar data for any other purposes.

Access is limited to the specific functionality required to facilitate scheduling and appointment management as described in this Privacy Policy.

We use Google API Services for our Services.

You can view Google’s User Data Policy here: https://developers.google.com/terms/api-services-user-data-policy.

Google User Data Disclosure

When you connect your Google account to SalesCal via OAuth 2.0, the sections below describe exactly what we access, how we use it, how we store it, and how you can revoke access at any time.

What Google Data We Access

We request access to the following scopes:

Google Calendar - Read Access

Scope: calendar.readonly

We read your Google Calendar events, including:

Event times
Dates
Durations

Google Calendar - Event Management

Scope: calendar.events

We create, read, and modify calendar events on your primary Google Calendar.

We do not access:

Gmail
Google Contacts
Google Drive
Any other Google services

How We Use Your Google Data

We use Google Calendar data strictly for scheduling purposes.

Availability Checking

When a prospect selects a date to book a call with you, we read your Google Calendar events for that date range to detect scheduling conflicts.

This ensures that time slots overlapping with your existing calendar events are not offered for booking.

We check event start and end times only.

We do not read, store, or display the following event content to prospects:

Event titles
Event descriptions
Attendees
Other event content

Calendar Event Creation

When a prospect confirms a booking, we create a calendar event on your Google Calendar.

This event may contain:

Meeting title
Time
Duration
Brief description
Prospect’s email address as an attendee

If you have selected Google Meet as your meeting location, we also generate a Google Meet conference link as part of the calendar event.

Calendar Event Notifications

When a calendar event is created, Google Calendar’s built-in notification system may send an invitation to the attendee.

This is controlled by Google’s standard calendar behaviour.

How We Store Your Google Data

OAuth Tokens

We store your Google OAuth access token and refresh token in our database.

Our database is hosted on Supabase, which uses AWS infrastructure.

These tokens are used solely to make authorised API calls to Google Calendar on your behalf.

Token Expiry

We store the expiry timestamp of your access token so we can proactively refresh it before it expires.

This helps ensure uninterrupted service.

Calendar Event Data

We do not permanently store the content of your Google Calendar events.

Event data is fetched in real time during the availability checking process and is not written to our database.

The only calendar-related data we store is the Google Calendar Event ID for events we create, so that we can reference the booking in your calendar.

How We Share Your Google Data

We do not sell, rent, or trade your Google user data to any third party.

We do not use your Google user data for:

Advertising
Marketing profiling
Any purpose unrelated to the scheduling functionality described above

We do not share your Google Calendar event content with prospects.

Prospects only see which time slots are available or unavailable. They cannot see the details of your existing calendar events.

Your Google OAuth tokens are never exposed to:

Client-side code
Other users
Third-party services

All Google API calls are made server-side through our secure edge functions.

Data Retention and Deletion

OAuth Tokens

Your Google OAuth tokens are retained for as long as your Google Calendar integration is active.

When you disconnect Google Calendar from SalesCal via Settings > Integrations, your access token, refresh token, and token expiry are immediately deleted from our database.

Created Calendar Events

Calendar events created by SalesCal on your Google Calendar remain on your calendar and are governed by your Google account settings.

You can delete them directly from Google Calendar at any time.

Account Deletion

If you delete your SalesCal account, all associated Google OAuth tokens and stored data are permanently deleted.

Limiting Our Use of Google Data

SalesCal’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

We only use Google user data to provide and improve the scheduling features described in this Privacy Policy.
We do not transfer Google user data to third parties except as necessary to provide the Service, such as infrastructure hosting, as required by law, or with your explicit consent.
We do not use Google user data for serving advertisements.
Humans do not read your Google user data unless you have given explicit consent for a specific support inquiry, it is necessary for security purposes, or it is required by law.

Revoking Access

You can revoke SalesCal’s access to your Google account at any time by:

Disconnecting Google Calendar within SalesCal via Settings > Integrations > Disconnect
Removing SalesCal from your Google Account permissions at myaccount.google.com/permissions

Either method will stop SalesCal from accessing your Google Calendar data.

Analytics

We may use third-party Service Providers to monitor and analyse use of our Service.

Payments

We may offer paid products and/or services through our Service.

In such cases, we use third-party payment processing services, such as payment processors.

We do not store or collect your payment card details.

Payment information is provided directly to our third-party payment processors.

Their use of your personal information is governed by their own Privacy Policy.

These payment processors comply with standards established by the PCI Security Standards Council’s Payment Card Industry Data Security Standard (PCI-DSS).

PCI-DSS requirements help ensure the secure handling of payment information.

Payment Processors We Work With

Stripe - Privacy Policy: https://stripe.com/privacy

Links to Other Sites

Our Service may contain links to third-party sites that are not operated by us.

If you click on a third-party link, you will be directed to that site.

We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for:

The content of third-party sites or services
Their privacy policies
Their practices

Children’s Privacy

Our Services are not intended for use by individuals under the age of 18, referred to as “Child” or “Children.”

We do not knowingly collect personally identifiable information from children under 18.

If you become aware that a Child has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time.

We will notify you of any changes by posting the new Privacy Policy on this page.

We will inform you by email and/or through a prominent notice on our Service before the changes take effect.

We will also update the effective date at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy take effect when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@salescal.ai
Website: https://salescal.ai